News English — Artificial Intelligence

At a recent visit to #NRF2019 we noticed a less than perfect working AI which apparently mistook a man's elbows for two packets of Cheerios. We presume there is a potential for these types of 'AI mistakes' once these stores are rolled out on mass scale. Not all stores will have the very latest technology and may come with flaws such as this. How do you explain to your customers that their elbows look like Cheerios? Image source: STIQ Ltd, 2019 The real thing

Security breaches are an almost daily occurence, but... On an almost daily basis we hear about security breaches of ecommerce retailers, social networks and smartphone applications. There are also occasional outbreaks of union backed industrial action in fulfilment warehouses. But, how are ecommerce retailers exposing themselves to coordinated attacks from loosely connected people with a particular issue? Let us imagine a scenario whereby online fashion retailer A offer free returns and fast standard delivery with a 45 day returns window. Online fashion retailer A is accused of employing child labour in its supply chain. This cause multiple social media groups...

Connected World Summit & AI Tech World Sep 25, 2018 Styleintelligence's view:  AI is merging into sector specific vendors Luckily the weather was great and the five minute stroll from Canada Water (Jubilee Line) station was enjoyable. Poor signage was due to quite a lot of building work going on. The show itself was a bit disappointing with very few exhibitors. The biggest attraction appeared to be the cafe unfortunately... We have visited the AI Tech World in the past and been relatively impressed by the number and quality of exhibtors. Unfortunately the developments in AI related tech move far...

Customer feedback is normally an intrusive piece of research, post action/purchase /eating/etc. asking customers to press a button, answer questions to a person, write answers on a tablet, etc. What if you could measure customer delight in real time and compare between your outlets? This is what Being More Digital Ltd in London are getting close to offering retailers and restaurants (among many other use cases). Their technology is simple on the surface insofar it analyse your customer's expressions and translate this into a 'delight index'. Their project has received government funding and is now on the lookout for further...

The AI Europe conference, organised by Events Corp, was located on the third floor of the Queen Elizabeth II conference halls (just off Houses of Parliament) in central London on Nov 21-22, 2017. Score: 3/5, worth a visit if you are local (1/5 = go if you need to get out of the office; 5/5 you’re missing out by not going) Note: We did not listen to any of the presentations. Our primary goal was to see the exhibiting companies and have conversations. It is also worth noting that our main interest is to talk to retail related technology companies,...