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Manhattan Associates #MAExchange in Amsterdam 2018

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Manhattan Associates #MAExchange in Amsterdam 2018

Push Possible Manhattan Associates organises an annual event in Europe for EMEA customers. This was held Oct 8-10 in Amsterdam, 2018. Delegates included some of the top European (and quite a few global) retail names. The event is heavy on supply chain and logistics but targets the eCommerce sector. Eddie Capel, CEO, Manhattan Associates kicked off the event in style. We were treated to a press briefing by the CEO, SVP Product Management and the European MD. In the evening prior to the press briefing we had the opportunity to talk to Brian Kinsella, SVP Product Management and Adam Kline,...

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A review of VR World Event - 2018 by Nexus Media

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A review of VR World Event - 2018 by Nexus Media

If you are into 3D this will be for you! Our recent visit to VR World Expo 2018 yielded little to talk about, possibly as a result of the limited amount of exhibitors. There were gaming applications, engineering and medical applications with haptic feedback robotics, etc. While many of these applications have advanced a lot over the past few years and now offer global teamwork options in a virtual space, etc. new retail applications have been far a wide between. One company stood out from the rest though: Astrivis Astrivis is a 2 year old startup from Switzerland which started...

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How to measure customer delight?

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How to measure customer delight?

Customer feedback is normally an intrusive piece of research, post action/purchase /eating/etc. asking customers to press a button, answer questions to a person, write answers on a tablet, etc. What if you could measure customer delight in real time and compare between your outlets? This is what Being More Digital Ltd in London are getting close to offering retailers and restaurants (among many other use cases). Their technology is simple on the surface insofar it analyse your customer's expressions and translate this into a 'delight index'. Their project has received government funding and is now on the lookout for further...

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China Watch: Self-Serve Convenience Stores

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China Watch: Self-Serve Convenience Stores

Self-service stores is a big thing in China. At what point will Chinese companies lead and businesses like Amazon follow?

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Last mile delivery using network of autonomous delivery vehicles

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Last mile delivery using network of autonomous delivery vehicles

Last mile? Add wheels to parcel lockers and provide autonomous driving capapbilities!

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